Element Kuala Lumpur
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1- Housekeeping was daily and efficient. 2- Breakfast was delicious and very varied according to the taste of everyone. The staff of the restaurant was so nice and helpful but special thanks to the gentleman of the eggs station. We left and I couldn't tell him goodbye. 3- Location of the hotel was perfect for me for I hate all hustle bustle. It was calm and the two metro stations Ampang Park and Persiaran.There is a grocery store next to the ground floor and a mosque just behind. 4- Very spacious room and well-equipped kitchen.
Soumeya
août 2024
The convenience, location was perfect. This place will forever hold fond memories - such an amazing hotel/apartment - loved my experience here. Very family friendly place!
Anika
octobre 2024
Generally okay. Would like a wider spread of cereals and yoghurt varieties.
Lee
septembre 2024
Check-in and Check out : very quick and smooth. Staff very friendly and professional. Room : spacious , clean , well designed. Location : absolutely the best , close to everything without being in the congestion if the touristic areas Wi-fi : works perfectly fine everywhere you go Housekeeping : on time , quick and efficient. Couldn't have asked for a better service Restaurant : We used it only for breakfast . It offers an outstanding view , highly professional services with a good variety of food from various cuisines ( Asian , Indian , western options) The elevators ( 4 elevators) were always available and didn't have to queue or wait for long time.
Halima
avril 2025
It's the best hotel I've stayed in, and I've stayed in hundreds. Everything, from the location, the check-in, the room, the view from the 52nd floor, the bed, the amenities, the breakfast, lunch and dinner, even the price, everything was excellent. I would definitely stay here again and I would recommend it to anyone. Thank you very much!
Valentin
mars 2025
Overall had a good experience. The hotel is in a strategic and convenient location, making it easy to get around and explore the area !
Rachel
septembre 2024
We specifically needed a room with disability support (grab bar in bathroom, walk in showers) and wheel chair accessible rooms. And the studio room had it. Depending if the disabled person require the bidet to be on the left or the right side, would depend on the room layout. The room we got had the bidet on the left, which was just perfect, bcoz my family member disability was his right hand. You might need to request to change room with an opposite layout should you need the bidet to be on the other side of the toilet. Bathroom had ample space to wheel in wheelchair. Bathroom door was wide enough for wheelchair to go through. The only comment is that the small bump on the floor at bathroom doorway, was a little inconvenient. We would have preferred if it was ramped instead. The bathroom tiles can be slippery when wet. For a normal person this may not be much of an issue, but it should be looked into if it was to be suitable for handicap /those with disability (eg. using cane). Overall we would definitely stay here again for the disabled friendly facilities.
Farah
avril 2025
My stay at this hotel was absolutely exceptional! From the moment I arrived, the staff went above and beyond to make me feel welcome, providing warm hospitality and seamless service. The room was beautifully designed, spotless, and incredibly comfortable. The attention to detail—from the plush bedding to the thoughtful amenities—made it feel like a luxury retreat. The location was perfect, situated in a prime area with easy access to major attractions, restaurants, and transport. Despite being centrally located, the hotel maintained a peaceful and relaxing atmosphere. The breakfast was a true highlight—an extensive spread of fresh, high-quality options catering to all tastes. From delicious pastries to made-to-order omelets, everything was flavorful and beautifully presented.
Suraj
mars 2025
Everything
Cheng
octobre 2024
This was our first stay in a high rise and it delivered! Our room was on the 48th floor with a super view on the Petronas twin towers. The room was super quiet and the breakfast amazing with various options to choose from. We also loved that the room had a filtered water tap and the coffee machine at the reception area was free and available 24/7 though it had its own temper. The swimming pool area was nice though a bit small and slightly cold
Adam
janvier 2025
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