1- Housekeeping was daily and efficient. 2- Breakfast was delicious and very varied according to the taste of everyone. The staff of the restaurant was so nice and helpful but special thanks to the gentleman of the eggs station. We left and I couldn't tell him goodbye. 3- Location of the hotel was perfect for me for I hate all hustle bustle. It was calm and the two metro stations Ampang Park and Persiaran.There is a grocery store next to the ground floor and a mosque just behind. 4- Very spacious room and well-equipped kitchen.
Soumeya
2024年8月
The convenience, location was perfect. This place will forever hold fond memories - such an amazing hotel/apartment - loved my experience here. Very family friendly place!
Anika
2024年10月
Generally okay. Would like a wider spread of cereals and yoghurt varieties.
Lee
2024年9月
It's the best hotel I've stayed in, and I've stayed in hundreds. Everything, from the location, the check-in, the room, the view from the 52nd floor, the bed, the amenities, the breakfast, lunch and dinner, even the price, everything was excellent. I would definitely stay here again and I would recommend it to anyone. Thank you very much!
Valentin
2025年3月
Overall had a good experience. The hotel is in a strategic and convenient location, making it easy to get around and explore the area !
Rachel
2024年9月
My stay at this hotel was absolutely exceptional! From the moment I arrived, the staff went above and beyond to make me feel welcome, providing warm hospitality and seamless service. The room was beautifully designed, spotless, and incredibly comfortable. The attention to detail—from the plush bedding to the thoughtful amenities—made it feel like a luxury retreat. The location was perfect, situated in a prime area with easy access to major attractions, restaurants, and transport. Despite being centrally located, the hotel maintained a peaceful and relaxing atmosphere. The breakfast was a true highlight—an extensive spread of fresh, high-quality options catering to all tastes. From delicious pastries to made-to-order omelets, everything was flavorful and beautifully presented.
Suraj
2025年3月
Everything
Cheng
2024年10月
This was our first stay in a high rise and it delivered! Our room was on the 48th floor with a super view on the Petronas twin towers. The room was super quiet and the breakfast amazing with various options to choose from. We also loved that the room had a filtered water tap and the coffee machine at the reception area was free and available 24/7 though it had its own temper. The swimming pool area was nice though a bit small and slightly cold
Adam
2025年1月
Great service and great team’ Thank You for Your Exceptional Care I want to express my heartfelt gratitude for the kindness and care showed by Element Hotel team When my husband experienced a health issue, the team's quick actions and thoughtful gestures, including extending our stay and offering a late check-out, made a difficult situation much easier. Your regular check-ins showed genuine compassion, and we are deeply grateful for your support. Your team's exceptional service truly stands out, and we won’t forget it. A special thanks to Baizura for being so understanding and helpful. Warm regards, Zobia Ghouri
Ghouri
2024年12月
Exceptionally clean, great facilities, wonderful breakfast, wi fi in the room and in common areas was free and worked well. Spa was great, swimming pool is beautiful. Breakfast had so many choices. Comfortable bed, aircon worked great. Easy walk to Patronas towers. Very large room with great view. Hop off/hop on bus stop 2min walk away as well as the free Go KL bus stop.
Adel
2023年12月